Now I dont see the H.264 video codec when I export and now my exported video files are unviewable after trying the other codecs.

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Download run the Adobe CC Cleaner Tool to remove PrPro from your computer.

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Reboot, then from the CC Desktop app, download install a fresh copy.

I used the CC Desktop App to uninstall since I dont have the Cleaner Tool and I couldnt find it on my laptop or through the app.

I found the following article from Adobe and followed the instructions to no avail.

Features and sequence presets missing Premiere Pro CS6 and later I realize now that I already had the 2017 version.

What I shouldve said was: when I updated Premiere Pro CC through the CC Desktop App last weekend, the H.264 codec went missing.

I want to install the video codec, but I dont see a solution for that online other than one from Adobe for PCs.

For most of the problems that make this, there are files that PrPro puts around the computer that WILL NOT be removed by a standard uninstall, and until you zap those files also, you cannot get PrPro to run correctly.

Period. And I also note, in the list of instructions on that page you mention.

The instructions say uninstall the program first with your system uninstall utility, then run the Cleaner.

I followed the instructions from the link and used the CC Cleaner app to wipe out the Premiere Pro app along with all the other Adobe apps, then re-installed PrPro through the Adobe website.

Unfortunately it still didnt work.

The H.264 video codec is gone and I dont know why.

I really need to use the program for work and cannot let this hold-up continue.

What do you mean It doesnt appear as an export option in Media Encoder In Media Encoder, when you click on the Format drop down menu, it does not appear in the list MtD.

It used to be there for the past year when I had been using it to export my videos up until last week when I updated my Premiere Pro CC 2017 to the latest version.

Im going to try to get back the older version of PrPro from my external hard drive backup to see if itll work.

I was able to successfully export videos though not in the way I wanted to.

I used H.264 from the dropdown menu under Format rather than Video Codec.

Is there an issue with the version I downloaded Im wondering if anyone else is having the same issue.

Strangely i used it five minutes ago to render a different project.

This opened up Media Encoder and I was able to change the format and preset once in Media Encoder.

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